We are proud to offer a robust refund policy. Since you paid exactly $0.00 for your RAM download, we will happily refund you 100% of the purchase price.
Your refund of $0.00 has already been processed mentally. You should see it reflected in your bank account immediately (by looking at the balance, which has not changed).
If you are unsatisfied with the speed of your new RAM, please try downloading it again, but click the mouse harder this time.